Service Parts Management in the Digital Supply Chain Network™

Align Network Inventories, Resources, and Processes for Optimal Service and Response, Become Demand-Driven


Connecting to One Network’s Real Time Value Network and subscribing to its Service Parts Management cloud-based Best Practice Template means integrated planning and delivery execution that reliably predicts service parts demand, establishes correct stock levels, and optimizes delivery.

Challenge: Companies struggle to find the right balance between the ability to have the part available when needed, and maintaining low transportation and inventory carrying costs. The resulting compromise is often sub-optimal financial and operations performance.  Even leading companies who follow industry “best practices” are still constrained by the current technology environment.

Problems that ERP and current systems cannot solve:

  • Vertical systems and databases that don’t integrate critical demand, supply, and logistics data
  • Long information lead times related to information exchange between systems
  • Inability to orchestrate domestic and international suppliers to parts inventories
  • Inability to effectively manage repairable parts workflows
  • Lack of disposition capabilities
  • Inability to synchronize the logistics capacity to deploy part inventories
  • Lack of visibility to operating asset health status
  • Inability to quickly mitigate inbound risks and outbound delivery constraints.

Solution: Connect to the Real Time Value Network and Subscribe to the Service Parts Management Best Practice Template

Service Parts Management Benefits

  • Improve service levels for consumable and repairable parts inventories, at a lower cost
  • Leverage existing ERP and legacy systems
  • Reduce excess and obsolete inventory
  • Maximize asset uptime, operational availability, and profitability

Features over 15 integrated tools including:

  • Real time demand sensing and translation across the value network
  • Inventory planning
  • Parts disposition
  • Supplier Collaboration
  • Logistics Planning and Execution
  • Asset tracking and visualization